Please be advised that HUM has a 48 hour cancellation policy.
This policy is for all individual, couple, and family therapy appointments, as well as for the comprehensive assessment, fitness to work assessments, and independent medical evaluations. This means that we require at least 48 hours notice if you are going to be unable to attend your scheduled appointment for any reason or else you will be charged the full fee (outlined below). Voicemails are considered sufficient for notice as they are date and time-stamped.
Please be aware that this policy does not apply to our intensive outpatient programs or group therapy sessions, as the attendance policies are unique for these services and are clearly outlined prior to starting them.
We keep a $200 deposit on file for all active HUM patients which can be used to cover the cost of missed appointments. You will need to replenish your deposit before additional appointments can be made. This deposit can be requested back through writing at any time if you wish to discontinue services with us.