Please be advised that HUM has a 48 hour cancellation policy.
This policy is for all individual, couple, and family therapy appointments, as well as for the comprehensive assessment, fitness to work assessments, and independent medical evaluations. This means that we require at least 48 hours notice if you are going to be unable to attend your scheduled appointment for any reason or else you will be charged the full fee (outlined below). Voicemails are considered sufficient for notice as they are date and time stamped.
Please be aware that this policy does not apply to our intensive outpatient programs or group therapy sessions, as the attendance policies are unique for these services and are clearly outlined prior to starting them.
We keep a $200 deposit on file for all active HUM patients which can be used to cover the cost of missed appointments. You will need to replenish your deposit before additional appointments can be made. This deposit can be requested back through writing at any time if you wish to discontinue services with us.
The comprehensive assessment is for all new HUM clients. Also, clients who have not had services at HUM for 2+ years will need to complete the comprehensive assessment process again.
Fee for the Comprehensive Assessment: $600
- $400 for the Assessment (Parts 1 and 2 with nurse and psychologist or social worker)
- Optional physician assessment is covered through Alberta Health Care
- $200 deposit kept on file for any late cancellations, no shows and unpaid balances (this can be requested back at any time)
- Missed or late cancelled appointments with a nurse or psychologist during the comprehensive assessment are billed at a rate of $200 per session.
- Please note that ALL physician appointments are billed at a rate of $200/hr (or $100/30 minutes) for any missed or late cancellation appointments
These are for follow-up sessions after the comprehensive assessment is completed
Registered psychologist, social worker $180/hr, including missed appts or late cancellations
Registered nurse $120/hr, including missed appts or late cancellations
Medical doctor covered by Alberta Health Care (AHC)
Medical doctor (missed or late cancelled appt) $200/hr
All couple and family sessions are 60 minutes unless otherwise requested by you.
Registered psychologist, social worker $180/hr, including missed appts or late cancellations
Group Counselling fees
Group therapy sessions $65/group (see group therapy policy below)
Drug Monitoring fees
Random urine drug screens at point of care testing $90/test
Legal or professional college reports $650 for full report
Other reports, forms, medical notes $To be Determined on an individual case basis
Reprinting of invoices $2.00/page
Printing of medical chart $25 up to first 20 pages and $0.25/page thereafter
Comprehensive Assessment: $400 + $200 deposit on file for late cancellations, missed appointments. The assessment needs to be completed for anyone interested in attending the IOP.
Phases 1, 2, 3 and Family Program of IOP: $4,500 total (All 3 phases need to be completed in one round for the IOP and cannot be spread out over time)
Pre-payment: Is required prior to the start of the IOP and payment in full is due at least 7 days prior to the beginning of Phase One. We accept payment by cash, debit, Visa, Mastercard, e-transfer and Medicard financing. We do not accept personal cheques.
Deposit: We require a $1000 deposit and signed intensive outpatient agreement form to activate participation in our IOP. Please contact the HUM office at 403-536-2480 to learn more or to sign up.
Intensive Outpatient Program Continuing Care (IOPCC) fees
You must have previously completed the HUM IOP to be eligible for the IOPCC. If you have not been an active client at HUM for more than 2 years, you will need to complete the comprehensive assessment again with its associated fees.
The IOPCC is a 5 day consecutive program that will run two times per year. Total cost of the IOPCC is $1250.
Pre-payment: Is required prior to the start of the IOPCC and payment in full is due at least 7 days prior to the beginning of the program. We accept payment by cash, debit, Visa, Mastercard, e-transfer and Medicard financing. We do not accept personal cheques.
Deposit: We require a $600 deposit and signed agreement form to activate participation in our IOPCC. Please contact the HUM office at 403-536-2480 to learn more or to sign up.
Occupational Health fees
All requests for Fitness to Work Assessments, Independent Medical Evaluations, workshops and trainings are priced on an individual basis based on the organization’s needs and the level of time and preparation required. Price quotes can be provided once we have a full scope of the organization’s needs. We encourage you to contact us at 403-536-2480 or send general questions to firstname.lastname@example.org to begin this process.
HUM Workshop fees
We try to offer a number of psychoeducational workshops each year. Typically these are two hour workshops priced at $55/session but this may vary depending on the session format and presenter. Information on specific workshops and pricing can be found on our Events page. These workshops do not fall under our 48 hour cancellation policy. While we appreciate notice if you are unable to attend, you will not be reimbursed or credited for missed sessions.
General Payment Information
Financing through Medicard
We are partnered with Medicard, a company providing financial loans for healthcare services. This is the individual’s responsibility to arrange through Medicard and HUM are not involved in this process in any way.
Many insurance companies and extended health benefits will cover the cost of counselling services with a Registered Psychologist or Social Worker. This may apply to individual, couple, family and/or group therapy services. We encourage you to contact your insurance carrier directly to inquire whether you are eligible for coverage as our office does not provide direct billing at this time. Paid receipts are provided by HUM for insurance submission purposes.
If services are not paid for before or immediately after delivery than an invoice will be sent out to you by our office that must be paid within 30 days. After this point we will provide reminders of your amount owing. Interest is charged on account balances after 30 days and accounts are sent to collections if unpaid for longer than 90 days.
Group Therapy Policy
HUM offers weekly group therapy for men and women exploring recovery from Addiction. We offer groups specifically for health care providers, a men’s only group, a women’s only group, and mixed recovery groups. Group therapy is not a mandatory part of our program but is an option for you to consider in your recovery. Below is our group therapy policy which you can download HERE in PDF version.
Early Recovery Attendance
-New group members need to commit to weekly group therapy for a minimum of two (2) quarters or six (6) months to optimize the therapeutic value of group therapy. A signed and approved group billing form is required before commencement of group therapy.
-The HUM team will clinically evaluate frequency of attendance with each individual after the six (6) month commitment and after every quarter or every three (3) months thereafter.
Ongoing Recovery Attendance
-Upon completion of compulsory two (2) quarters of six (6) months group therapy, individuals are encouraged to continue group and commit to the number of groups they will attend for each month of that quarter in agreement with the clinical team.
-If you would like to attend more session in the month than committed and paid for, each session will be billed separately at $65.00 per session.
-One (1) month notice is required for scheduled work commitments or vacations.
-All illness related absences are reviewed on an individual basis.
-Only two (2) excused group sessions per quarter are allowed and only for work, sickness or vacation reasons. For preapproved excused absences, you will receive a credit toward your next quarterly payment and must be reflected on the HUM billing agreement.
Group Payment Policy
-Payment by cash, debit or credit card only. No personal cheques.
-Group members can choose one of two options for payment;
-Pay the entire quarter (3 months) upfront. Quarterly payments are accepted at the beginning of January, April, July and October you will receive a 10% savings if paying quarterly.
-Pay at the beginning of each month.
-New group members that start mid-quarter will pay the weekly rate and are most welcome to begin quarterly payments at the beginning of the next quarter to receive the 10% savings.
-If there is an extended absence from group for clinical reasons a credit will be applied to your account to be used at a later date. This option will be considered on an individual basis.
-If a group member is asked to leave group therapy due to disruptive behavior there will be no reimbursement of monies or credit applied to your account.
What people are saying
I just wanted to thank Dr. Hajela, Sue and everyone else at the clinic for teaching me so much on this very short elective. I can see the tremendous difference your clinic makes in the lives of its patients, and it’s very inspiring.
“I am forever grateful for the opportunity and the staff. Each played a crucial role on my journey in recovery. It’s a safe place to be knowing I will be met with understanding, honesty, and compassion.”
“Exactly what I needed-a holistic approach to recovery. Fantastic team approach by the HUM team. Would highly recommend HUM for a successful start to recovery.”
“It was nothing like what I had expected, it was even better and where I am in my journey was originally unimaginable. Thank you for helping me find hope and curiosity!”
“I see that IOP gives me a chance to hear, absorb, integrate, and practice new ways of thinking and acting. Each phase and the time in between also allowed for this knowledge to start to become practical.”
“I really appreciated the professionalism of all the staff. The environment and the people are very welcoming”
“I am convinced this is the single most important program I have and ever will attend. Phenomenal!”
“I’m so impressed with how [Paige] and Dr. Hajela SO understand addiction, and how to help me see the blind spots, release some shame (or at least see it!), gain insight and connect with actually FEELING what is going on with me and how the disease shows up for me ….so amazing… Thank-you very much.”
“[The IOP] was an amazing opportunity. I liked the topics that were covered and the group therapy.”
“[For the IOP] I liked the balance of education, self-care, and sharing. I really like the ongoing discussion in the education sessions and sharing during this time, as well as in group [therapy]”
“[The IOP] was great-not just for recovery, but for life”
Anonymous Evaluation Form
“[IOP] group was great for opening up and constructive feedback”
Anonymous Evaluation Form
“[The IOP was] informative, interactive and entertaining. Keep up the great work!”
“Thank you for the very excellent group [therapy session]. The small change in perspective of my communication is making waves.”
“The newsletter sent to me was a reminder to thank you for your weekly video messages. They are quick but helpful bits of info which give you food for thought! Keep them coming!”
“The Family weekend [of the IOP] was incredible for me personally. Thank you many times over for this wonderful opportunity.”
Rebecca Foster, Foreward Reviews
The mixture of practical information and reassurances make this essential reading for patients and their loved ones.
With their first book, Addiction Is Addiction, Raju Hajela, Sue Newton, and Paige Abbott aim to foster “more open and honest dialogues about the role of Addiction in society, without stigma or judgment.” This comprehensive, well-organized guide discusses the features of addictive thinking and feeling, suggests holistic recovery methods, and offers useful definitions, diagrams, and case studies.
The authors are affiliated with Health Upwardly Mobile Inc., a health and wellness company based in Calgary, Alberta. Tracing the history of addiction back to the eighteenth century, when it was first known as “alcoholic disease syndrome,” they present an expert view of the disease’s symptoms and outlook. By stressing that addiction is a “chronic brain disease” rather than a “moral failing or personal weakness,” they evince a compassionate perspective that will encourage patients and their family members to examine their emotions and take a proactive, spiritual approach to recovery.
Addiction is influenced by both genetics and environment, the former accounting for perhaps 50 to 60 percent of incidence. Trauma does not cause it, but can aggravate it. Although the book is full of such relevant background details, the facts never become overwhelming thanks to the variety of materials included. Intriguing case studies, most of them narrated in first person, are set in italics, and diagrams and tables illustrate patients’ likely feelings, relationship roles, and recovery stages. Reading this should be an interactive experience, what with self-assessment questions and affirmations, a journaling template, and a recovery activities checklist with a sample schedule. Extensive endnotes and bibliography plus a helpful glossary provide ample resources for further research, and chapter summaries will ensure that all the take-home messages sink in.
Sometimes the book goes into too much detail for laymen. However, this means that it can be used by professionals as well as patients. An appendix on chakras seems out of place, even with the book’s focus on spiritual means of recovery. The authors have also made the unusual decision to always capitalize Addiction, “to emphasize that it is a proper noun and the name of a serious disease.” That’s as may be, but in practice it can look like a repeated typing mistake. Information appears to be specific to North America, especially when it comes to funding limitations and patient advocacy, but the general principles of care should be applicable worldwide.
This book is strongly recommended to those who have participated in groups like Alcoholics Anonymous or Narcotics Anonymous. The mixture of practical information and reassurances will make it essential reading for patients and their loved ones.
Disclosure: This article is not an endorsement, but a review. The author of this book provided free copies of the book and paid a small fee to have his/her book reviewed by a professional reviewer. Foreword Reviews and Clarion Review make no guarantee that the author will receive a positive review. Foreword Magazine, Inc. is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255.
Three health care professionals present an approach to treating addiction as a disease having both physical and psychological components.
In this debut health book, Hajela, Newton, and Abbott address the challenges of addiction from a holistic medical and social perspective. The book opens with an explanation of addiction—which the authors capitalize throughout, part of their effort to mitigate the stigma associated with the word—as a condition that impairs the functions of the brain. They address the physical and behavioral symptoms associated with it, using pathology as a framework for understanding and treating addiction. Without blaming the patient for developing the condition in the first place, the book attempts to acknowledge the role of personal responsibility in managing a condition often attributed to individual shortcomings. The authors address medical treatments that can be effective for some forms of addiction, like alcohol and opiates, as well as the role of psychotherapy in treating underlying psychological problems and combating the thought patterns that lead to addiction behaviors. While much of the book is aimed at people dealing with addiction, later chapters discuss the roles of friends and family and treatment providers, along with strategies each group can employ in supporting the patient. For the most part, the book advocates a balanced, reasonable approach to dealing with addiction in its many forms, drawing on research and standard practices developed by mainstream organizations. As a result, it is disconcerting when the text introduces energy healing as a component of treatment: “It is important to understand that when people are out of balance in any of the energy centres, or chakras, people run at either a higher or lower level of energy.” Although an appendix explains the concept of chakras in more detail, energy healing is not essential to the book’s mission, and skeptics will still find it a useful resource for developing an approach to treating both the mental and physical aspects of addiction and understanding it as a chronic disease.
Comprehensive approach to treating addiction as a condition affecting both mind and body.
I have found HUM very supportive and non-judgmental, yet I have been challenged every step of the way. The spiritual, emotional, social, and intellectual teaching has been clear and consistent but never forced.
My experience has been mainly positive for the most part. Anything negative or perceived as negative, I have been able to discuss with staff and it is professionally dealt with.
I value my weekly [group therapy] sessions at HUM greatly. My personal experience there means more to me than I can describe in one paragraph. It helps me really understand my recovery and my life when sometimes I feel that everything is lost or in a state of confusion.
I was very fortunate to hear about HUM and then become a patient. I may well have averted death if I did not receive the guidance and support of HUM. Having the backing of HUM as I returned to work and went off again was invaluable. Dr. Hajela listened to me and had the knowledge and understanding that gave me the confidence to be patient in my early recovery. I was never judged though I expected to be. I am grateful beyond words for the help I received in battling my addiction.
Very professional , discreet, and honestly committed to helping people in recovery.
Thought provoking sessions that focus particularly on my addiction. Understanding a problem and all of the subtleties that come with it are crucial to my recovery.
I felt very safe and comfortable and I felt truly cared for by the staff and never judged
[The HUM IOP] was great, I learnt so much
I am very satisfied with the services I receive at HUM. I feel that I am recognized and acknowledged by the staff…I feel very comfortable coming to HUM and appreciate the team approach. In closing, I must say that I feel very supported by the professionals at HUM.
The HUM group is a great asset for any person struggling with addiction as well as the complicated issues that surround them.
I really like how open the staff are. They are easy to connect with and talk to.
The IOP is awesome! This was life changing for me
I appreciate the attitude that recovery is approached with
The IOP provides fantastic support and the feeling that problems are manageable, there is hope in recovery, and it is never too late to seek help
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