HUM are pleased to offer individual and couple’s follow-up counselling services via Skype to those who reside more than 80km away from Calgary, AB. This includes Banff, Canmore, Red Deer, and beyond. We also provide services to non-Alberta residents, but there is an additional charge for the comprehensive assessment if you do not have a valid Alberta Health Care number.
As we strongly believe in the diagnostic and therapeutic value of our initial, 3 part comprehensive assessment, this process would still need to be completed face-to-face in our Calgary office before Skype counselling can begin. We can accommodate completion of the comprehensive assessment process in 1-2 days if necessary. Skype sessions would be available with our Registered Psychologists after the 3 part comprehensive assessment.
Rates for Skype sessions are the standard individual therapy rate. If you have a benefit plan through your workplace you may be eligible for reimbursement. Please be advised that we do not do direct billing. We accept credit card payments and e-transfers for payment of Skype services.
Skype sessions are available to any existing clients of HUM who have already completed the comprehensive assessment and are currently residing more than 80km away from Calgary. It is also an option for those going on a holiday or extended stay outside of the immediate Calgary area to maintain your recovery connection and support. Once you return to Calgary, your face-to-face services can resume.
A few additional notes about Skype services at HUM: Please note that if the connection is poor during the scheduled Skype appointment, than the appointment will be switched to telephone. Also, Skype appointments are only available with HUM’s Psychologists, not HUM’s Nurse Clinicians or Physicians.
In order to have a Skype session with one of our Registered Psychologists, you will need a computer, Skype user account, up-to-date Skype software (which is free), and a webcam. If you do not have access to this, than telephone appointments are also available. Please notify our administrators when you are scheduling the appointment that it will be via Skype or telephone.
For more information about HUM’s policies, including cancellations and fees, please click here